Welcome to my digital strategy space

Hi, I'm Amina Begum

A Digital Marketing Professional Focused on
Growth, Strategy & Customer Experience

I help brands connect with the right audience, improve user journeys, and turn insights into impactful digital results—powered by years of experience in telecom and customer operations.

Location

Dhaka, Bangladesh

Availability

Freelance / Full-time

Phone

+8801711504009

Email

aminagp4009@gmail.com

About Me

I am a digital marketing professional with deep experience in customer experience and telecom operations, dedicated to helping brands grow through smart strategy and meaningful communication. I blend data-driven marketing with real consumer insights to create campaigns that connect, convert, and build long-lasting customer loyalty. Over the years, I’ve worked closely with customers, data, and large-scale operations—allowing me to create marketing solutions that are practical, human-centered, and result-driven.

Core strengths

My Skills

I help brands connect with the right audience, improve user journeys, and turn insights into impactful digital results—powered by years of experience in telecom and customer operations.

Google Ads (Search & Display)
0 %
PPC Strategy & Optimization
0 %
Shopify SEO & Customization
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Analytics & Reporting (Google Analytics)
0 %
E‑commerce Conversion Optimization
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Professional Experience

2020 — Present
Specialist — State Agency Engagement & Support, Corporate Affairs
Grameenphone, Bangladesh
  • Liaised with government and regulatory stakeholders.
  • Coordinated cross-functional projects and ensured compliance.
2017 — 2020
Specialist — Circle Retail, Operations
Grameenphone, Bangladesh
  • Supported retail operations and product rollouts.
  • Improved circle-level customer engagement initiatives.
2017 — 2020
Manager — Customer Experience & Service
Grameenphone, Bangladesh
  • Led customer service teams and improved COPC quality scores.
  • Implemented performance management and coaching programs.
2012 — 2014
Executive — Administration
East West University
  • Managed administrative tasks and internal coordination.

Selected Achievements

Special assignment in Chattogram with product & marketing teams (Oct 27 – Nov 10, 2018).

Achieved COPC score of 96.7 (target 95) for managed team.

Team nominations: "Best Team" (Aug & Oct 2016) and multiple "Best Performer" awards.

Winner of the 3rd week RMS Drive (Cholo Bangladesh) — 2015.

Meet Our Team

We are proud to have a talented and dedicated team working together to deliver the best digital marketing solutions for our clients. Each team member brings unique skills and expertise to help your business grow.

Mobashwera Nahar Dhara

Mobashwera Nahar Dhara

Content Writer & Designer

Creating compelling content and visuals that engage your audience.

Nahla Mustarin Megh

Digital Consultant

Planning and executing smart digital strategies tailored to your business goals.

Md Faruk

Md Faruk

Marketing & Business Development

Driving business growth through innovative marketing campaigns and partnerships.

Tazul Islam profile picture

Tazul Islam

IT Specialist

Managing technical solutions, website performance, and digital tools for seamless operations.

Together, our team combines creativity, strategy, and technical expertise to ensure your business achieves measurable results.

Testimonial

OUR clients

Contact

Amina Logo

From performance marketing to customer experience optimization, I blend creativity and analytics to build digital strategies that truly make a difference.

Available for Freelance / Full-time work. Let’s grow your business together. Reach me via email or call anytime.

Phone: +880-1711-504-009 

Email: aminagp4009@gmail.com